• What is Meow Parlour?

    We’re NYC’s first cat café! Meow Parlour is a place where you can play with adoptable cats for as little as half an hour and as much as five hours. We have our own bakery that provides catified baked goods and beverages to patrons of Meow Parlour!

    We are open every day except Wednesday, from 12-8pm on weekdays and from 11am-8pm on weekends. 
    Our children's hours are Monday, Tuesday, Thursday from 4-5pm and every first and third Sunday of the month from 11am-12pm. 

  • How do I get there?

    Our address is 46 Hester Street, New York, NY 10002 between Essex & Ludlow.
    The bakery is located at 34 Ludlow Street, just around the corner! 
    The closest subway lines are: F, M, J, B. The closest bus lines are: M9, M15, and M14a.
    There is 1 hour metered street parking directly in front of Meow Parlour and in adjacent streets. 

 
  • How much does it cost?

    It’s $6 + tax per half hour for adults and children 11 and older. 

          We require that children under 11 come during our                     allotted time slots specifically for children. It’s $16 + tax             for 1 child and 1 chaperone for 1 hour. 


 

 

  • How do walk-ins work?

    We allow in a limited number of walk-ins, which are dependent on space availability. Things that can affect availability are people who don't show up to their reservation or choose to visit for only a short period. Generally, walk-ins are easier with one or two guests. We will not be able to accommodate large groups without a reservation. When you visit, we'll let you know if we have immediate space for a walk-in or the approximate wait time. 
    Please note that we don't take any walk-ins during children's hours.

  • Can I drop off my child there?

All of our guests under 16 must come with a parent, legal guardian, or supervisor. We do not provide a daycare service and we do require that someone provides supervision to their minor. Minors 16 and over may come without an adult, but must have their waivers signed in advance by a parent before arrival. Parents may sign the waivers through the link received when making a reservation. Unsupervised minors may have to provide proof of age and identification when checking in so that we can match up the name with the waiver.

  • Why do children under 11 have to come during a special time slot?

For many children, spending time with cats is second nature, but this isn't the case with all children. We have allocated this special time slot so we can devote more of our resources to ensuring a positive experience for our young guests. This can include things like setting up activities to get children and cats engaged with each other and having information sessions to teach kids how to hold cats for the first time.

Our children's hours are Monday, Tuesday, Thursday from 4-5pm and every first and third Sunday of the month from 11am-12pm. 

  • What if I have two children and only one of them is under 11?

If you have multiple children and only one of them is under 11, please come during our children's hours. We do not allow children under 11 outside of these special time slots so we will be better able to accommodate you and your children at this time.

  • How can I book?

Please visit the reservation page! 
We cannot accommodate reservations in person or via email and we do not have a phone.

Reservations are the only way to guarantee a visit at a specific time and is the best option for groups between 2 and 4 people. We take a limited number of walk-ins every day (except during children's hours) depending on no-shows and last minute cancellations. 

  • It says 'full' for every time slot I select, is there something wrong?

Our booking system opens up 2 months in advance, which means you could only book for July 7th starting from May 7th. 
We are closed on Wednesdays, so no available slots are shown for this day on the reservation calendar. 
Cancellations automatically open up new slots on the reservation calendar, therefore we do not have a waiting list.
We are unable to accommodate any reservation requests made via email. 

 

  • Why can't I make a booking for a group larger than 5 people?

We've discovered that larger groups of people who know each other tend to be louder and the noise upsets the cats and negatively impacts the experience of the cats and the guests. We have limited the size of the groups to try to avoid upsetting the cats. If you're interested in booking for a larger group size, please contact us to learn more about our private events. We allow for private bookings for one to two hours.
 

  • I got a voucher for a 1 hour visit, how do I redeem this?

Thank you for joining our fan club, Kazu & Friends! As part of this club, you will receive a 1 hour voucher every month. You can redeem this by either coming as a walk-in (same walk-in policy applies in that there may be a short wait time) or by adding the hour onto an existing reservation, making that visit 1.5 hours. The voucher must be present and surrendered to Meow Parlour in order to be redeemed. Vouchers are transferable to friends, but otherwise have no cash value and they do expire at the end of the month. Reservations cannot be made via email and the booking fee still applies if you make a reservation through the website.
 

  • Did my booking go through?

You should receive a confirmation email when your booking is complete. The confirmation email will also give you the option to add your booking to your calendar and you'll also receive a reminder two days before your reservation. If you didn't receive the confirmation email, you may have put in the wrong email address or your booking wasn't completed. Before reaching out to us, please check to see if your credit card was charged. If your card was charged, it is likely that the confirmation email went to either your spam folder or an incorrect email address. If not, then your booking wasn't completed. A credit card is necessary to complete your booking so please try again

  • When is the best time to visit?

There is no real "best time" to visit, but the cats have settled into a routine and we have an idea of how they may behave depending on the time of day. The first hour to two hours after opening, the cats are usually the most playful. They do tend to take a catnap during the afternoon hours and that is the best time to come in to de-stress by petting a dozing kitty or to actually get work done in the company of cats. The cats become active again between 6:00 and 6:30 pm until we close and they will play a little or solicit affection from guests. The space is usually quietest (with the fewest number of guests) mid-afternoon before 5pm on the weekdays and early evenings until closing on the weekends.

 

  • How can I reschedule or cancel my reservation?

You can make changes to the reservation (including the names of your guests) or cancel it up to 6 hours before your appointment. Just go through the email you received after making your reservation and click the 'view/change booking' button to update it.  

For cancellations made less than 24 hours in advance, your reservation fee will be forfeited.

For cancellations made less than 48 hours in advance, half of your fee will be forfeited.

No cancellation fee applies for cancellations made 48 or more hours in advance.

  • What is KittyKind?

KittyKind is a local nonprofit cat rescue group staffed by all volunteers.

KittyKind’s mission is to reduce the number of abandoned or homeless animals in New York City by providing food, shelter, medical care, attention and comfort for every cat rescued, until they can be placed in a safe and loving home.

Each year, KittyKind rescues more than 600 cats and makes a lifetime commitment to each one of them. The happy endings attest to the dedication of their network of compassionate, tireless volunteers and the contribution of the public, in providing donations, foster homes, and, ultimately, wonderful forever homes.

  • Can I adopt a cat from Meow Parlour? 

Absolutely! All of our cats are adoptable through our partner rescue group, KittyKind. Please contact them at adopt(at)kitty kind(dot)org. All potential adopters must fill out an application, undergo an interview, and have a home inspection prior to adopting.

  • What do you do to ensure the cats' well being?

Cats are our number 1 priority. Aside from building a catified space that allows cats to interact with guests on their own terms, we also look after their health and wellness. We also have a set of rules we ask our guests to follow in order to ensure the best possible experience for our guests and cats. We also keep an eye on our cats to make sure that they're thriving in our environment. Those who show any sign of unhappiness will be put back into foster care until a
   more suitable arrangement is found.

  • Can I book a private event?

Please fill in the contact form with all of your details including the date and event type. We allow up to 18 guests at our private events.